Accident Management


Fleet Technique views Accident Management as an extension of our Maintenance Management service.  The same control mechanisms apply to vehicle body repairs as to general mechanical and component repairs.
 
In line with RMI (Retail Motor Industry Federation) quality standards and procedures, and in utilising their 1,200+ network of approved outlets, Fleet Technique will ensure that:
 

All vehicles are recovered and estimates provided
  within an agreed timescale.

We will judge repair cost and vehicle downtime with equal consideration, before awarding the repair to any given body shop.


All repairs are progress chased on an automated basis thus minimising down-time as well as
  potential hire / replacement vehicle costs.
 
Fleet Technique has the capability to provide a bespoke accident management service based on the client’s specific requirements, which may include:
 
The issue of Incident report forms to drivers
 
Recording of all accident data for utilisation in management reports.
 
Introduction of third party claims handling